Returns, Refunds & Payments

In-Person Courses & Workshops

  • Full payment is required prior to booking. Your place is not secured until payment has been received.

  • Payments are non-refundable and non-transferable.

  • Non-attendance will result in the loss of your booking.

  • If a course or workshop is cancelled by UK Sniffer Dogs, you will be offered either a rescheduled date or a full refund.


Sniffer Dogs Academy (Subscription)

  • The Sniffer Dogs Academy operates on a subscription basis.

  • You may cancel your subscription at any time.

  • To cancel, you must email [email protected] with your request.

  • Your access will remain active until the end of your current billing period.


Online Courses (Pet Dog & Digital Content)

  • All online courses are strictly non-refundable.

  • Upon purchase, you are granted access for the specified duration of the course.


Instructor Online Courses

  • Instructor courses must be completed within 6 months of purchase.

  • Extensions may be granted at our discretion and only where reasonable.

  • The maximum extension period is 3 months.

  • You must contact us before your course expiry date to request an extension.


Membership & Licence Fees (Instructors)

If You Choose to Cancel Your Membership

If you wish to cancel your membership, you can simply downgrade to the licence in order to continue teaching UK Sniffer Dogs content and using our branding.

If you choose not to hold either a licence or membership, then:

  • You must remove all UK Sniffer Dogs branding from your website, social media, and marketing materials

  • You are no longer permitted to teach UK Sniffer Dogs content

  • You may no longer use our name, logo, or course materials

  • If you wish to cancel your membership or licence, we require 30 days’ notice in writing.

  • Cancellation requests must be sent to [email protected].

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